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  • Writer's picturelearn@rightKlicks

chatGPT integration

This integration adds a work note of suggestions on any record that is on a table extended from 'task' table, to help the 'assigned_to' fulfill the ask of the record/ticket. The work note is added only on creation of the record.

Example:

  • Create an incident with the short_description = 'Unable to reset my password'

  • Result: A work note is added to the incident with suggestions from chatGPT.


Pre-requisites:

  1. IntegrationHub Standard Pack Installer

  2. chatGPT API-Key

  3. Available credit in chatGPT API account

Configurations needed:

  1. Go to chatGPT integration - Properties

  2. Provide chatGPT API-Key (mandatory), chatGPT model (mandatory), comma separated list of tables where chatGPT suggestions should be added (mandatory)





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